I had worked hard, doing all I could to hone the skills I needed to become truly effective in the role I held. I had really studied some of the most effective trainers, both within and outside of the behavior-based safety world, so I could excel in something that was incredibly difficult for me...

Through the last few posts and the LinkedIn article that set the tone for them, we’ve looked at some of the most pressing issues that cause so many of us to lock onto a goal and lose nearly all focus on anything but that goal. In many cases, that can suck the joy out of just about...

Abraham Lincoln has been quoted as saying, “Folks are usually about as happy as they make their minds up to be.” While I’ve also seen him credited for saying things like “You can’t believe all the quotes you read on the internet,” I’ve actually heard that...

Even after doing all the things we’ve looked at through the last several posts to ensure we’re on the right track to being able to exceed expectations with each person we interact with, there can be a huge gap between what we intend and what they perceive! Nearly all of us have grown...

I got my first taste of behavior-based safety in late spring or early summer of 1998. Cindy and I had only been dating a few months at that point so I was still teetering on the edge to say the least… By the time I went through the two day training process required to conduct behavioral...

So before we really dig into the specifics of those questions I outlined in the last post that we all need answered in order to EXCEED EXPECTATIONS on a regular basis, let’s take a look at one critical thing we each need to consider in this process.

Having hit on this idea of EXCEEDING...

For almost all of the nearly 20 years I worked in manufacturing, I had at least some level of involvement with implementing the tools most commonly referred to as LEAN. Truth be told, at least ten of those years consisted of a high level of hands-on involvement where I worked directly with teams...

In our microwave society, the majority of the messaging that seems to come at us on a daily basis whirls around the ideas of bigger, faster, and stronger… Before I go on, please understand just how much those messages resonate with my HIGHLY DRIVEN approach to everything I see, touch, do,...

As I post this, Cindy and I just finished our second gym workout of the new year. We went at an odd time earlier in the week so the crowd of Resolutioners that we had anticipated wasn’t there. That said, there were certainly more people milling around that we would have seen at that same...

Through the last several posts, we’ve looked at why it’s so important for us to Control What We Can Control, we’ve dug into What We Can Control, we’ve discussed how Our Attitude and Our Actions play a critical role in all this, and we discussed how You Can...

Now that we’ve looked at how important it is for us to Control What We Can Control, we’ve started identifying What We Can Control, and we know the role Our Attitude and Our Actions play in all that, let’s get serious about what I believe can provide one of the most...

In the last post, I referenced what I’ve always heard as the only two things we can control; our attitude and our action. That ties right in with something we looked at in this series a few months back regarding what I heard a mentor of ours call The Cycle of Success. He said, “Our...